It is normal that you pay particular attention to how your data is obtained, used, and shared.
This personal data protection policy (the “Policy”) reflects the commitment of Ermes Togni – Global Plus (Calc-out®), with the number BE0846.948.471 and offices located at 11, Helvetiastraat, 8670 Koksijde, as the data controller, with respect to privacy and the protection of personal data of its users and clients.
This personal data protection policy (the “Policy”) is designed to help you understand the practices and conditions under which Global Plus (Calc-out®) collects, uses, and stores your personal data (the “Data”).
Here, you will find the different types of data we may collect and process, or that you may provide to us when accessing and/or using our website.
Given the constant evolution of laws and regulations regarding technology and personal data protection, it is likely that this Policy will be updated.
If you are subscribed to the Site’s newsletter, you will be notified of any changes via email. If any part of this Policy is deemed invalid or contrary to regulations, it will be considered void but will not affect the validity of the other clauses in this Policy.
This Policy applies to the Data collected:
Through the website;
Through emails exchanged between Global Plus (Calc-out®) and you or any other electronic messaging tool;
When you create a user account on the Site;
When you subscribe to the Site’s Newsletter (the “Newsletter”).
It does not apply to information collected by third parties or through websites managed by them; including via applications or content (including ads) redirecting the user to the Sites.
We encourage you to carefully read this Policy to clearly understand our practices regarding the processing of your Data and inform you that by consulting and/or using our Sites, you automatically accept this Policy. If you do not agree with it, we invite you not to use our site. It is your responsibility to ensure that the Data provided to Global Plus (Calc-out®) is complete, accurate, and up to date.
1. Data Collection
When you visit www.calc-out.com without registering (such as logging in or another method) on a secure location, Global Plus (Calc-out®) does not collect any personal data. We collect information only when you register on our site, log into your account, make a purchase, participate in a contest, and/or log out.
Global Plus (Calc-out®) may record certain information for statistical, administrative, or website improvement purposes, without revealing personal data or identifying an individual visitor.
In summary, we may collect the following Data:
Your email address will be required if you wish to create a user account, communicate with us via contact forms, and/or receive our Newsletter;
Identity data such as your name, surname, email address, and phone number may be requested;
Data related to your browsing: including IP address, browser used, browsing duration, search history, operating system, language, and viewed pages;
Data about your visits to our Sites, including traffic data, log files, and other communication resources you use when accessing our Sites;
Order data: your postal address is necessary for billing purposes. Your bank details will also be required for processing your payment;
Data regarding the use of social networks when you use their features.
Data can be collected in various ways. Data can be collected directly when you transfer it to us via contact and user account creation forms, newsletter subscription available on the Site, and/or when you contact us by phone.
When you contact us through these various means, a copy of your exchanges with Global Plus (Calc-out®), including email addresses, is made and archived.
Global Plus (Calc-out®) also collects your Data indirectly via cookies/trackers. We invite you to read our Cookie Policy, designed to help you better understand these technologies and how we use them on our Sites and in the context of our services, applications, and tools.
2. Use of Data
All information we collect from you may be used to:
Personalize your experience and respond to your individual needs;
Provide personalized advertising content;
Improve our website;
Improve customer service and your support needs;
Contact you via email;
Administer a contest, promotion, or survey.
3. Data Confidentiality
We are the sole owners of the information collected on this site. Your personal information will not be sold, exchanged, transferred, or given to any other company for any reason, without your consent, outside of what is necessary to respond to a request and/or transaction, such as for shipping an order.
4. Data Retention Period
Global Plus (Calc-out®) only retains your Data for the period necessary to fulfill the purposes outlined in Article 2. This retention period varies depending on the Data involved, as the nature and purpose of the collection may affect this duration. Additionally, some legal obligations impose specific retention periods. If you are subscribed to the Newsletter, we will keep your email address until you unsubscribe.
When you contact Global Plus (Calc-out®) via different contact forms, email, or phone, your data will be retained for up to five (5) years from the last contact. For your user account, your billing data is kept for ten (10) years from the date of purchase. The rest of your data will be kept for five (5) years from your request to deactivate your user account. Your credit card details for any purchase will be kept for thirteen (13) months from the debit date, in case of any disputes over the transaction. Upon your request, your user account on the Site will be deactivated and then completely deleted after the aforementioned durations, starting from the day you made the request.
Finally, regarding Data collected through cookies or trackers, it will be kept for six (6) months for audience-measuring cookies or trackers and up to thirteen (13) months for others. Beyond the retention periods mentioned above, your Data will be anonymized and stored exclusively for statistical purposes.
5. Personal Data Protection
We implement a variety of security measures to maintain the security of your personal information. We use cutting-edge encryption to protect sensitive information transmitted online. We also protect your information offline. Only employees who need to perform specific tasks (such as billing or customer service) have access to personally identifiable information. Computers and servers used to store personally identifiable information are kept in a secure environment.
6. What are your rights?
In accordance with the Belgian law of December 8, 1992, on the protection of privacy in relation to the processing of personal data, and from May 25, 2018, with the European Regulation 2016/679 of the European Parliament and Council of April 27, 2016, regarding the protection of individuals concerning the processing of personal data and the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), users whose data has been collected have the right to consult their data, request corrections, or, if necessary, their deletion.
Users may also object to the processing of their data. These rights can be exercised by sending a written request via email to:
Global Plus (Calc-out®)
Helvetiastraat, 11
8670 Koksijde
Email: contact@calc-out.com
Complaints regarding violations of applicable Belgian personal data protection rules on this Website can be addressed to the Belgian Commission for the Protection of Privacy at commission@privacycommission.be.
7. Disclosure to Third Parties
We do not sell, trade, or transfer your personally identifiable information to third parties. This does not include trusted third parties who assist us in operating our website or conducting our business, as long as these parties agree to keep this information confidential.
We believe it is necessary to share information to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or when the law requires us to do so.
Non-private information may, however, be provided to other parties for marketing, advertising, or other uses.
8. Cookies and Other Trackers
A “cookie” is a small file stored on your computer’s hard drive when you visit a website or view an advertisement. These cookies are used to enhance your user experience by offering services or deals relevant to your interests. You may refuse their use at any time by adjusting your browser settings.
The types of cookies used are:
Audience measurement (Google Analytics): These tools measure audience data to analyze browsing behaviors for optimization.
Social Buttons: Our site may contain third-party applications, such as social media share buttons (e.g., Facebook, Twitter). Please refer to their cookie and privacy policies.
Advertising: These cookies are used to present ads or information tailored to your interests.
Cookie Management
To accept or reject cookies, you must configure your internet browser. Each browser is different, and this is explained in the help menu of your browser.
9. Unsubscribe
We use the email address you provide to send you updates regarding your order, occasional company news, and related product information. If you wish to unsubscribe and stop receiving emails, detailed unsubscribe instructions are included at the bottom of each email.
10. Consent
By using our website, you consent to our privacy policy.
11. Website Development and Hosting
The website calc-out.com was created by:
L.M. SRL
Phone: +32 (0) 56 33 08 31
Email: info@webiome.com
The website is hosted by:
OVH.com
2 rue Kellermann
59100 Roubaix – France
Phone: 0 899 498 765